VNWelcome to Hôtel D’Melin – a 4-star beachfront hotel in Vung Tau! We would like to take a moment to inform our guests about the regulations and rules for staying at our hotel. At Hôtel D’Melin, we always strive to provide you with a comfortable and enjoyable experience. To ensure a peaceful and fantastic vacation, we have established the following guidelines to serve you:
1. Check-In and Check-Out Times:
- Check-in time: Our check-in time starts at 2:00 PM. Guests arriving before this time may leave their luggage with our reception desk until their room is ready.
- Check-out time: We kindly request guests to check out by 12:00 PM. Late check-outs may be accommodated upon availability, but additional charges may apply.
2. Reservation and Confirmation:
- Guests can make through our website, our fanpage, or by calling our hotline at 0976365099 – 0254 3838 000. We recommend booking in advance to secure your desired room.
- A valid credit card is required to confirm your reservation. We guarantee your booking until 6:00 PM on the scheduled day of arrival unless a late arrival has been arranged.
3. Room Occupancy:
- Each room is designed to accommodate a maximum number of guests. Additional occupants may incur extra charges.
- Children under a certain age (usually 12 years old) can stay free of charge when using existing bedding. Please check our specific policy for children.
4. Payment and Cancellation:
- We accept major credit cards and cash payments. A pre-authorization may be made on your credit card for incidental charges during your stay.
- Cancellation policies vary depending on the rate plan selected during booking. Please review the terms and conditions at the time of reservation.
5. Amenities and Services:
- Our hotel provides a range of amenities and services, including complimentary Wi-Fi, breakfast, and housekeeping. Additional services such as laundry, airport transfers, and room service may be available at an extra cost.
- Guests are responsible for any damages caused to the room or hotel property during their stay.
6. Code of Conduct:
- We expect all guests to respect the comfort and well-being of others. Noise levels should be kept to a minimum during nighttime hours.
- Smoking is strictly prohibited in all indoor areas. Designated smoking areas are available within the premises.
We hope these guidelines provide clarity and assist in making your stay with us a memorable one. Should you have any further questions or require assistance, please do not hesitate to contact our friendly staff. Thank you for choosing our 3-star hotel as your preferred accommodation.